Need to get in touch with the Credit Union?

You can send us a secure message through your Online Banking Account! Just look for the Message Center. 

You may also fill out the form below and someone from the Credit Union will respond within one business day.

Main Contact Info:

  • Phone: 617-495-4460
  • Email: huecu@harvard.edu (Remember to never send sensitive personal information such as your Social Security number or account numbers via email)
  • Fax: (617) 812-8401
  • Mail: PO Box 382609
    Cambridge, MA 02238-2609

Support Center Hours:

  • Mon – Fri – 8:30 am – 5:00 pm
  • Sat – 8:30 am – 12:00 pm

Credit & Debit Help Lines:

Debit Card Help (24/7): (888) 918-7808

Credit Card Help 

For any of the below issues, please contact our 24/7 credit card support line at (866) 820-6815

  • Order ATM card
  • Any type of card Fraud
  • Any type of card transaction dispute
  • When ordering embossed cards
  • When setting debit or credit card pin

For all other issues, please contact our Support Center during business hours at (617) 495-4460

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Make an appointment with an HUECU team member. Both phone and in-person options are available.

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